Returns & Exchanges

L'INTERVALLE offers a 30-day return window for all unworn footwear and accessories to ensure you find your perfect fit. We are committed to providing a seamless shopping experience with high-quality craftsmanship and easy exchange options.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the unworn items in their original packaging, ensuring all tags are attached and the shoebox is placed inside a protective shipping container.

• 3.
  Ship the Items

  Download and print your pre-paid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund will be processed back to the original payment method within 5-10 business days.